Basic Life Support (BLS) Practice Exam

Lauren’s response during a team briefing is an example of which type of communication?

1. Open communication

2. Closed-loop communication

3. Non-verbal communication

4. Assertive communication

The correct answer is: Closed-loop communication

Closed-loop communication is a critical component of effective teamwork, especially in high-pressure situations like emergency medical responses. This type of communication ensures clarity and understanding between team members. In closed-loop communication, information is relayed in a manner that confirms the message has been clearly received and understood. For instance, if Lauren responds during a team briefing by repeating or paraphrasing information she has just received, and ensuring that her understanding aligns with that of her team members, this exemplifies closed-loop communication. This approach minimizes the potential for misunderstandings or errors, as it provides an explicit confirmation of the message communicated. By utilizing closed-loop communication, team members can ensure that each person on the team is synchronized in their understanding of the situation, roles, and plans, which is essential for effective patient care and safety during emergencies. This technique contrasts with other forms of communication, such as open communication, which may not necessarily check for understanding, or assertive communication, which focuses more on expressing one’s own views or needs.