Basic Life Support (BLS) Practice Exam

When you involve a family member in assisting with patient care, what communication skill are you demonstrating?

1. Conflict resolution

2. Problem solving

3. Delegation

4. Active listening

The correct answer is: Problem solving

Involving a family member in assisting with patient care primarily demonstrates problem-solving skills. When engaging a family member, you are effectively collaborating to identify the needs of the patient and how best to address those needs. By working together, you are addressing potential challenges that may arise during patient care, making it a collaborative effort that enhances the support system around the patient. This approach often leads to better patient outcomes as family members can provide valuable insights into the patient's history, preferences, and needs, enabling a more comprehensive care plan. The ability to recognize when family involvement is beneficial and to integrate their support highlights an effective problem-solving method in a healthcare setting. While delegation is related, it usually involves assigning tasks or responsibilities to others, which doesn't fully encapsulate the collaborative nature of involving a family member in care. Active listening pertains more to receiving and processing information but does not directly relate to the collaborative problem-solving aspect inherent in involving family members in care. Conflict resolution typically involves managing disagreements or disputes rather than collaborative efforts in patient care.